Influencing and Persuading Others

It is often thought that gaining the support of others is easy. However, many people are surprised, sometimes confused, or even irritated when their approach is met with hostility, indifference or even passive resistance. Of course, if a manager, or leader, has power or authority they may be able to use this to effect the requested change, but position power cannot be used to influence peers, higher managers or customers. This is why many managers choose to avoid this approach and instead adopt a more co-operative strategy.

Through a lively combination of activities, including case studies, role-play, exploration of participants' experience and action planning, this workshop teaches the influencing skills needed to gain the support of others.

Course Dates:

  19 Mar 2008

Price:  $475 + GST per delegate
Call 03 9642 2862 for in-house pricing.

 

Delegate numbers:  6 min 10 max

Venue:  Melbourne.

Is this course right for you?

This course is aimed at everyone who needs to influence others - from getting their overall support to persuading them to take a specific decision and course of action, particularly when they have no line authority.

Once the course is complete you should be able to:

  • Recognise the interpersonal needs of others
  • Understand how to build trust with different styles of people
  • Solve important communication and motivational challenges
  • Overcome the difficulties of working in teams
  • Identify the key factors you need to motivate and persuade others

Course Content

  • How to read others
  • Trust and Cooperation
  • Empathy
  • Behavioural flexibility
  • Handling others effectively
  • Stakeholder mapping
  • Influencing strategies
  • Personal action plans

How is the course conducted?

The course is conducted as a one day workshop session held at MaST's CBD location. The session is engaging and stimulating yet relevant to the audience in both style and content by including role plays, continual opportunities for discussion and activities.

Our workshop groups are limited to 10 participants (a minimum of 6 is required), to ensure opportunities for individual attention and an enhanced learning experience.

You will be provided with a comprehensive course manual, access to MaST's post-course resources, and ongoing telephone support from the team at MaST.

 

To book an Influencing and Persuading Others course, or to arrange in-house training, please call the training team on 03 9642 2862, or email us at mast@mastaustralia.com.au to let us know how we can help you.