Managing Performance
Managers are increasingly required to deliver results through the performance of their team. This course will help you to coach people to improve their skills and behaviours. It will also help you to focus on giving developmental and motivational feedback. We look at improving the skill of high performers as well as how to help you deal with people who are falling below the standard required.
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Course Dates: |
26 Feb 2008 |
Price: $475 + GST per delegate |
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20 May 2008 |
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Delegate numbers: 6 min 10 max |
Venue: Melbourne. |
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Is this course right for you?
This course is designed for supervisors with some management experience and who are responsible for the performance of others who report to them.
Once the course is complete you should be able to:
- Set behavioural objectives for staff
- Use a structured coaching process to improve performance
- Give effective, motivational feedback
- Manage under-perfromance with empathy.
Course Content
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How is the course conducted?
The course conducted as a 1 day workshop session held at MaST's CBD location. The session is engaging and stimulating yet relevant to the audience in both style and content by including role plays, continual opportunities for discussion, and activities.
Our workshop groups are limited to 10 participants (a minimum of 6 is required), to ensure opportunities for individual attention and an enhanced learning experience.
You will be provided with a comprehensive course manual, access to MaST's post-course online resources, and ongoing telephone support from the team at MaST.
To book a Managing Perfromance course, or to arrange in-house training, please call the training team on 03 9642 2862, or email us at mast@mastaustralia.com.au to let us know how we can help you.