Negotiating Successfully
The ability to negotiate confidently is an important business skill. It involves achieving your objectives in a fair and reasonable manner - it does not depend on winning at any price; it is about creating a climate of team work and mutual cooperation. This course will enable you to understand and apply a set of processes, styles and tactics to achieve your objectives and develop productive, long-term business relationships that save time, effort and money.
Is this course right for you?
This course is designed as an introduction to negotiation for anyone who has to manage the negotiation process to achieve win-win outcomes in their professional environment.
Once the course is complete you should be able to:
- Understand the importance of assertiveness in negotiations
- Appreciate the benefits of a win-win outcome
- Use active listening skills and probing techniques in a negotiation
- Manage the process of negotiations more effectively
- Understand the implications of conflicting interests within and between negotiating terms
- Recognise the use of tactics and how to deal with them
- Negotiate as a team.
Course Content
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How is the course conducted?
The course conducted as a 1 day workshop session held at MaST's CBD location. The session is engaging and stimulating yet relevant to the audience in both style and content by including role plays, continual opportunities for discussion, and activities.
Our workshop groups are limited to 12 participants (a minimum of 6 is required), to ensure opportunities for individual attention and an enhanced learning experience.
You will be provided with a comprehensive course manual, access to MaST's post-course online resources, and ongoing telephone support from the team at MaST.
To book a Negotiation Successfully course, or to arrange in-house training, please call the training team on 03 9642 2862, or email us at mast@mastaustralia.com.au to let us know how we can help you.